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3:26
YouTube
Abdulquani
ServiceNow Portfolio Showcase | Incident, Request & Problem Tickets (ITIL Demonstration)
In this video, I demonstrate how to create and manage three core ITIL process tickets in ServiceNow: 1. Incident Management – User login failure 2. Service Request – Software installation 3. Problem Management – Recurring network drops This portfolio showcase highlights my ability to apply ITIL best practices within ServiceNow, including ...
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