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Help & Support - Optus

Help & Support - Optus

Optus Network Features | Optus

Optus Network Features | Optus

Tablets & iPads | Android and Apple Tablets | Optus

Tablets & iPads | Android and Apple Tablets | Optus

Manage My Account | Optus

Manage My Account | Optus

Looking for Optus Smart Spaces? Find help here.

Looking for Optus Smart Spaces? Find help here.

Contact Us | TriOptus

Contact Us | TriOptus

Have Optus Upgrade & Protect? Enjoy the magic of an upgrade a year early when you buy your next phone with Optus. Eligible customers only. Monthly Upgrade and Protect subscription required to access early upgrade options by recontracting on a new device payment plan. Upgrade T&Cs apply | Optus

Have Optus Upgrade & Protect? Enjoy the magic of an upgrade a year early when you buy your next phone with Optus. Eligible customers only. Monthly Upgrade and Protect subscription required to access early upgrade options by recontracting on a new device payment plan. Upgrade T&Cs apply | Optus

995.4K viewsOct 15, 2024

Skip straight to huge value. Upgrade now and get up to $750 credit towards your new plan when you trade in selected phones. Ends 25/10/19. Depends on condition of phone. One trade-in per service per contract. Full details at www.optus.com.au/tradein. | Optus

1.2M viewsSep 27, 2019

Bring your family together with the Optus Family Mobile Plan. Get 4 SIMs and 200GB of monthly data to share. All created to help your family discover, learn, laugh, and share as one. | Optus

219.8K viewsSep 30, 2021

Have Optus Upgrade & Protect? Enjoy the magic of an upgrade a year early when you buy your next phone with Optus. Eligible customers only. Monthly Upgrade and Protect subscription required to access early upgrade options by recontracting on a new device payment plan. Upgrade T&Cs apply | Optus

62.3K viewsFeb 27, 2025

Enjoy great value and coverage in Busselton. Optus 5G is available on our Plus Promo Plans, giving you 50GB for $39/mth for 12 months when you sign up to a new service. With Optus 5G you can get up to 5x more Optus 5G coverage across Australia than our standard 5G when you have a compatible device and SIM. Ends 6/4/25 unless withdrawn earlier. Plan fee increases from month 13 to $52/mth or as otherwise notified. Select postcodes only. Offer forfeited if you cancel or change plans. T&Cs apply. Op

16.4K viewsFeb 2, 2025

Already have your mobile with Optus? Add any 5G Home Internet plan and unlock your Bundle Bonus. Get $15 off every month on any 5G Home plan for a whole year. Plus, get a powerful Wi-Fi 7 modem included at no extra cost - when you stay for 36 months. Eligible plans required (excl. Prepaid and Watch plans). Discount applied to additional new services only and reverts to standard price after 12 months. Not available with other discounts, unless specified. T&Cs and eligibility criteria apply. 5G av

24K views9 months ago

Education and employability | Optus

With Optus Choice, you choose how you buy your new phone. Buy it outright now or pay over time. You call the shots. | Optus

417.4K viewsDec 19, 2019

Do the next-gen devices give you phone fomo? With Optus Upgrade and Protect, you can get your next phone a year early. Eligible customers only. Monthly Upgrade and Protect subscription required. Must return device in good working order. Upgrade T&Cs apply. | Optus

321.8K viewsJan 13, 2025

Switch to great value Optus nbn® and get the Optus Ultra WiFi modem (Gen 2) with the latest WiFi 6 technology for $0. Giving you more reliable coverage in more corners of your home. Fair Go Policy applies. Eligible customers only. Based on comparison with Optus Ultra WiFi (Gen 1) modem. Actual speeds may vary and are limited by the plan speed. $0 modem when you stay connected for 36 months. N/A with BYO plans. T&Cs apply. | Optus

133.2K viewsDec 9, 2024

Your internet shouldn’t hold you back. Our new Optus nbn® plans come with a powerful Wi-Fi modem at no extra cost when you stay 24 months and ready for any speed you need. Plus, if you have an eligible mobile plan with us, you can unlock your Bundle Bonus and get $15/mth off internet for a whole year. Actual speeds may vary and are limited by plan speed. Bundle Bonus: Eligible plans required (excl. Prepaid and Watch plans). Discount applied to additional new services and reverts to standard pric

7.2K views9 months ago

Connect up to 128 devices with the Optus 5G Wi-Fi Modem, included when you stay on an eligible plan. $0 modem credit when you stay connected for 36 months. Available in selected areas. Actual speeds may vary and are limited by the plan speed. T&Cs apply. | Optus

109.9K viewsNov 29, 2024

Bring your new eligible Optus mobile, internet and tablet plans together and save $270 over 6 months. The more eligible services you add, the more you save - they are simply better together. Ends 06/04/25. Eligible plans required (excl. Prepaid & Watch plans). Mobile and Data plan discount applies to secondary service only. Plans revert to standard price after 6 mths. New services only on the same account. Max 5 per product. T&Cs and eligibility criteria apply. | Optus

2.4K viewsMar 31, 2025

Already an Optus customer? Save $15/mth for 6 months on each eligible plan you add to your existing service. Save on a new mobile, internet or tablet plan - they are simply better together. The more you add, the more you save. Ends 06/04/25. Eligible plans required (excl. Prepaid & Watch plans). Mobile and Data plan discount applies to secondary service only. Plans revert to standard price after 6 mths. New services only on the same account. Max 5 per product. T&Cs and eligibility criteria apply

33.2K viewsMar 4, 2025

Don’t despair. Get unlimited data every weekend with Optus Prepaid. Fair Go Policy applies. Ends 16.03.25. Requires an active AutoRecharge on $35, $45 or $55 Optus Flex Plus. Click through to website for full T&Cs. | Optus

30.2K viewsNov 29, 2024

Get connected quickly with an Optus Prepaid eSIM. Enjoy 40GB for just $13 on your first 28 days, on the $35 AutoRecharge plan. You'll get 40GB on the first 3 recharges, then 20GB. Get connected faster with an Optus Prepaid eSIM. Skip the SIM, connect online and order your Optus eSIM today. SIM sale ends 25/09/25. 40GB for first 3 recharges only, then 20GB. New services only. eSIM requires compatible device. T&Cs apply. | Optus

15K views8 months ago

Get set up for success before business gets busy. Whether you're looking to grow or just seeking better value, we've got plans and solutions that are built for business needs. Chat to a Business Specialist today. | Optus

18.4K views3 months ago

Highfields, you just got a new mobile tower. Keep your mobile number, and make the switch to our best network ever. 🙌 Check your coverage at optus.com.au/coverage. Map is not to scale. | Optus

64.3K viewsMay 12, 2021

Looking for a great value internet alternative? Optus 5G Home internet offers a variety of plans to suit your needs and ensures a fast and reliable connection at an affordable price. All of our 5G plans offer you the first month on us, unlimited data & our Optus Ultra WiFi 5G Modem included at no extra cost when you stay connected for 36 months. Fair Go policy applies. New customers only. 5G available in selected areas. Actual speeds will vary and are limited by the plan speed. Based on comparis

28.6K viewsApr 9, 2025

Furious Optus customers have services restored after nationwide outage

7NEWSRhiannon Lewin

Being able to contact emergency services, access the internet for education, and stay in touch with loved ones are necessities for all of us, and the regional community of Yarrabah is no different. To deliver better coverage and more choice for this Queensland community, we’ve switched on a new Optus tower – built in partnership with Indara. Funded by the Australian Government’s Mobile Black Spot Program, the Queensland Government and Optus, this new mobile site means stronger, more reliable con

1.6K views9 months ago

Switch to award-winning Optus 5G Home Internet as rated by WhistleOut. Get our powerful 5G Wi-Fi modem for $0 when you stay for 36 months. Built with the latest WiFi 7 technology, delivering faster speeds and stronger performance on more devices and in more corners of the home. Plus, if you have an existing mobile plan with us, switch today and unlock your Bundle Bonus and get $15 a month off your internet for a whole year. Actual speeds may vary and are limited by plan speed and in-home set-up.

12.4K views9 months ago

Introducing the new Samsung Galaxy Z Fold7 with Galaxy AI. Get yours at Optus and receive a $800 voucher when you pre-order or buy before 3 August and pay over time. Use your voucher towards a range of Galaxy products including Watch, Buds, Ring, Tablets and more. The ultra unfolds with the new Galaxy Fold7. Now the lightest and thinnest Galaxy Fold ever, without compromising on durability. Ends 03/08/25. Voucher valid until 31/10/25 on products available at samsung.com/au/multistore/au_optus_mo

36.6K views9 months ago

Update your contact details in My Optus App

1 views1 month ago

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