The Cool Down on MSN
Mamdani cracks down on businesses using AI chatbots that won't let customers talk to humans
"Companies have hid behind technology to ignore customer complaints, stymie refunds, and avoid fixing building errors." ...
Nearly one-third of applicants said they were rejected without ever being contacted by either a human or an artificial intelligence agent, per a new report.
More people are turning to artificial intelligence for help making personal decisions. What does that cost us?
Tech Xplore on MSN
Researchers find a way to reduce AI chatbots' reinforcement of delusions
Artificial intelligence (AI) chatbots can give people a comfortable place to discuss personal thoughts and feelings. However, ...
Artificial intelligence chatbots could help people better understand and manage their mental health, but they could also ...
If you’ve turned to A.I. for emotional support or help with sticky situations, Times Opinion wants to hear from you.
More than 32% of participants in a Rutgers study reported using ChatGPT and similar chatbots for substance-use information.
Bot Auto’s President & COO, Brett Suma, explains how their unique foundational model and advanced software, developed by an AI-first team, slashed the cost of autonomous driving systems to just ...
Days after Florida failed to get an injunction to force Meta Platforms Inc. to cut back on addictive features on its social ...
Last week, Australian Federal Police Commissioner Krissy Barrett warned artificial intelligence (AI) chatbots are not a ...
Opinion
21hon MSNOpinion
AI Benchmark Scores Don’t Tell the Whole Story. Here’s What You Need to Look For.
The infrastructure around an AI model can dramatically change its results. Here’s why it matters when evaluating claims — and choosing tools.
The 2026 election was the first parliamentary election in Sweden since AI chatbots became a serious part of everyday life—not ...
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