Customer service can be a "really, really difficult job." Will AI make it easier — or cause even more headaches?

Consumers are less and less disputing credit card charges with the line "I didn't make this purchase." Justt, the AI-native pioneer in chargeback management, today revealed that consumers are instead ...

A reproducible mixed-integer programming study of a public logistics dataset found a modest 0.83 percent cost saving ...

This integration brings Senteon's automated endpoint hardening data into MSP Glass, giving MSPs greater visibility into ...

Real UK MSP figures for 2026: a bank contract, managed security and Cisco prices, plus the contract structures to ask for.

Cloudflare's AI data leak affected 155 responses, exposing weaknesses in shared AI infrastructure and the limits of ...

Certum’s Vlad Popescu wins MAPconnected’s Summit challenge. New entries are open for industry visions of vehicle repair ...

PANO - Digital transformation is opening up new opportunities for Viet Nam’s tourism industry to modernize management, ...

Everything leading up to that point—family members speaking to our local offices, researching questions on our website, ...

For businesses looking to build loyalty among their customers, success ultimately doesn’t hinge on marketing or advertising ...

This feed provides the latest news, press releases, and exclusive insights from Globe Pr Wire covering emerging trends ...

Speaking at the Business Standard BFSI Insight Summit 2026, panellists said investor education must explain why beating ...