Consumers don't trust what they don't understand. It makes digital service and social media companies that depend on dense terms-of-use contracts some of the least trusted companies out there. But ...

There is a telling Calvin and Hobbes comic in which Calvin expresses a newfound realization about writing: “With a little practice, writing can be an intimidating and impenetrable fog!” As evidence, ...

Plain Language is communication that people can easily understand. Community Perspectives on Communicating in Plain Language primer is designed to help researchers connect with individuals and ...

Using Plain Language in communications has shown substantial results in saving customers time, resources, and most of all, headaches that result from confusion. This downloadable playbook gives ...