When user experience design broke out of the research labs and into a full-blown industry 20 years ago, the future looked so bright. UX went from the obscure interest of a handful of practitioners to ...

As we conduct more and more of our daily business interactions online, it's never been more critical to offer users a seamless, frictionless digital experience that aligns with their daily lives.

This article by Gavin Johns was originally published on Medium as "Architects, stop everything and pursue a career in UX." As an architect turned user experience (UX) designer I have many strong ...