How ServiceNow uses internal AI pilots to launch successful customer tools

ServiceNow's AI tools, developed internally under Kellie Romack, aim to boost IT services. The company noted more than 240 AI ...
FedTech Magazine

Air Force Explores CRM Strategy to Improve Digital Services

ServiceNow helps the military service modernize external services, unify legacy systems and enable AI-driven digital engagement.
Forbes

ServiceNow Deepens AI Platform Strategy With Anthropic Partnership

This voice experience is generated by AI. Learn more. This voice experience is generated by AI. Learn more. ServiceNow CEO Bill McDermott during the recent World Economic Forum in Davos, Switzerland. ...
CSOonline

ServiceNow BodySnatcher flaw highlights risks of rushed AI integrations

A vulnerability that impacts Now Assist AI Agents and Virtual Agent API applications could be exploited to create backdoor accounts with admin roles. Many software and SaaS companies are building AI ...