Takeaway: As agentic AI products shift from passive tools to autonomous actors, we see a move beyond traditional SaaS contracting models to a hybrid approach incorporating BPO-style clauses, including ...

This model represents a departure from traditional software licensing, where a single upfront purchase gave the customer a perpetual license to the software. Instead, SaaS companies offer their ...

Forbes contributors publish independent expert analyses and insights. Peter Bendor-Samuel is founder & executive chairman of Everest Group. This voice experience is generated by AI. Learn more. This ...

Fears that agentic AI tools such as Anthropic’s Claude Cowork plug-ins could automate core enterprise processes and disrupt the traditional SaaS model triggered a sharp sell-off in global tech stocks, ...