ServiceNow resolves 90% of its own IT requests autonomously. Now it wants to do the same for any enterprise

ServiceNow's new Autonomous Workforce framework inherits enterprise permissions from deployment — so AI specialists can't ...

1Kosmos Brings Step-Up Identity Verification to ServiceNow for Help Desk Recovery and Sensitive Change Requests

Kosmos, a leader in unifying identity proofing and passwordless authentication, today announced 1Kosmos high-assurance identity verification for ServiceNow. Available in the ServiceNow Store, the ...

ServiceNow And Aiva Bring Voice AI Deeper Into Hospital Workflows

ServiceNow (NYSE:NOW) is partnering with Aiva Health to bring real-time, voice-driven AI to the patient bedside. The collaboration integrates Aiva's voice interface with ServiceNow's AI platform so ...

Aiva Health Partners with ServiceNow to Bring Voice-Driven AI to the Bedside--Connecting Frontline Care Teams to Enterprise Operations in Real Time

Aiva Health today announced a partnership with ServiceNow that brings voice-driven AI directly to the patient bedside—and connects it to the full power of enterprise healthcare operations. The ...
Seeking Alpha

ServiceNow Introduces Core Business Suite With AI-powered Solutions to Quickly Transform Key Business Functions and Scale With Growing Companies

New Finance Case Management solution uses AI-driven workflows to automate case management requests, eliminating manual work across back-office teams According to IDC, 67% of the projected $227 billion ...
Becker's Hospital Review

Transforming patient care with streamlined service requests: 3 takeaways

This was the main theme of an executive session sponsored by ServiceNow at Becker’s 12th Annual CEO + CFO Roundtable, where Drew Koerner, healthcare chief technology officer of ServiceNow, led a ...
ZDNet

ServiceNow launches Virtual Agent, aims to resolve issues via bot

ServiceNow launched conversational bot technology called Virtual Agent that aims to complete work from conversations and resolve issues for customers and employees via automation. Virtual Agent, which ...