ScotRail has announced a timetable shake‑up due which will see extra trains on bust routes - but some lines cancelled. More trains will run on some lines as demand for services increases, but some ...
Peak fares are to be abolished for the winter by ScotRail, with the operator hoping to “encourage people to ditch the car and travel by train”. From 2 October 2023 until the end of March next year, ...
ScotRail travellers are facing disruption due to a "track defect", meaning that some trains will be cancelled.
ScotRail has been ordered to withdraw claims that it offers the "cheapest tickets" on its website after a watchdog ruled this was misleading. In August, adverts on its journey planner claimed it was ...
A BUSY railway route has been blocked this evening due to a train fault. The line at Singer station in Clydebank, West ...
TP (ex- Teleperformance), a global leader in digital business services, has been awarded a new multi-year contract by ...
An alcohol ban on ScotRail trains is to be lifted next month after it proved to be ineffective and difficult to enforce. Transport Scotland, the country’s national transport agency, has announced its ...
ScotRail is asking customers if they support ending the blanket ban on drinking alcohol on its services, amid a claim it is "unworkable". The online survey comes more than three years after it was ...
ScotRail is set to outsource its complaints team to a French-owned conglomerate despite the train operator being brought back under public control. Passengers chasing a refund for a late or cancelled ...
An Abellio ScotRail train at Edinburgh station. Credit: Geof Sheppard. ScotRail has launched a customer contact WhatsApp service in a bid to improve passenger satisfaction. The instant multi-platform ...
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