For too long, design has been too focused on how things look. That makes sense when products are competing for attention.

Forbes contributors publish independent expert analyses and insights. I write about 21st century leadership, Agile, innovation & narrative. “Psychological safety” was once an obscure term in ...

You can’t design a system that works for everyone. Most organizations think they have a productivity problem. They don’t.

Startups often fail because intelligent people spend enormous effort trying to fix the wrong issues. When a startup struggles, founders usually assume the solution is obvious: more marketing, more ...

This voice experience is generated by AI. Learn more. This voice experience is generated by AI. Learn more. Change management keeps failing, even when execution is disciplined. The problem isn’t ...

In 2025, my team within the Soldier Evaluation Directorate won the U.S. Army Test and Evaluation Command (ATEC)’s AI Challenge with a tool that could draft the first version of an ATEC Evaluation Plan ...

Alanna Laforet takes a look into why questions around agentic AI are sidestepping the one that actually keeps CMOs up at night... An industry obsessed with agent-to-agent infrastructure is skipping ...

Do you work on the one that annoys you the most? Do you work on the one creates the most frequent fires? Do you work on the one that you secretly most enjoy working on? Today's topic is problem ...

When a startup struggles, founders usually assume the solution is obvious: more marketing, more hiring, or more capital. But in my experience advising founders, the real issue is usually something ...