Organizational theorist and author Geoffrey Moore is credited with stating that the world of content management has moved from a "system of record" mindset to a "system of engagement" model. In my ...

I am increasingly troubled by the focus on collaboration tools without a comparable focus on understanding how employees work together successfully — or why they aren’t collaborating at all. Most ...

In our Employee Work Passion model, we define collaboration as “the extent to which employees perceive that cooperation is more important than competition among individuals within a work unit and/or ...

Aside from learning to share toys in kindergarten, formal education gives very few lessons on how to collaborate. At a time when teamwork is becoming the norm and teams are more often than not made up ...